Privacy Policy
Updated: January 1, 2025 At Swept Away Services, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (sweptawayservices.com), submit a request to contact us, or use our services. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and ensuring that your personal information is handled responsibly and transparently.1. Information We Collect
We collect personal information necessary to provide our services effectively. This includes: a. Information You Provide Directly:- Contact Forms: Name, email address, phone number, and any details you submit in the “Request to Contact” form.
- Email Communications: Information provided when you communicate with us via email.
- Website Usage Data: Information such as your IP address, browser type, operating system, referring URLs, and interaction data.
- Cookies: Small text files stored on your device to enhance your browsing experience and remember preferences.
- Analytics Data: Information collected through tools like Google Analytics, which provides insights into website traffic, user behavior, and performance. Google’s privacy practices are detailed here.
2. How We Use Your Information
We use the information collected for the following purposes:- To respond to inquiries and provide requested services.
- To store contact details for future correspondence.
- To analyze website performance and improve user experience.
- To comply with legal requirements.
- To send updates or promotional emails, if you have opted in.
- To enhance the functionality and usability of our website through cookies and analytics.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share information in the following cases:- Service Providers: With trusted third-party providers who assist in website hosting, analytics, and email communication.
- Legal Obligations: When required to comply with legal or regulatory requirements.
- Business Transactions: If ownership of Swept Away Services changes, your information may be transferred to the new entity, subject to the same privacy protections.
4. Data Retention and Security
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. To safeguard your data:- We use encryption and secure servers to protect sensitive information.
- Access to personal data is restricted to authorized personnel.
- Regular reviews are conducted to identify and address vulnerabilities.
5. Your Privacy Rights
Under PIPEDA, you have the right to:- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Errors: Request corrections to inaccurate or incomplete information.
- Withdraw Consent: Opt out of receiving promotional emails by using the “unsubscribe” link or contacting us directly.
- File a Complaint: Contact us or the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:- Enhance website functionality.
- Analyze website traffic and user behavior via tools like Google Analytics.
7. Links to External Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page. We encourage you to review this policy periodically.9. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us: Swept Away Services33 Lakeshore Road
(289) 696 2673 Thank you for trusting Swept Away Services with your personal information. We are committed to protecting your privacy and providing excellent service.